Bose plant die Schließung aller eigenen Stores in Europa und weiteren Teilen der Welt

Laut The Verge plant Bose die Schließung sämtlicher eigenen Ladengeschäfte in Nordamerika, Europa, Japan und Australien. Dies betrifft 119 Geschäfte und entspricht fast der Hälfte aller Ladengeschäfte des Unternehmens. Durch die Schließung werden Hunderte Angestellte arbeitslos. Als Grund gibt Bose die Verlagerung zum Online-Shopping an.

Hier die offizielle Meldung von Bose:

Given the dramatic shift to online shopping in specific markets, Bose plans to close its remaining 119 retail stores across North America, Europe, Japan and Australia over the next several months. In other parts of the world, Bose stores will remain open, including approximately 130 stores located in Greater China and the United Arab Emirates; and additional stores in India, Southeast Asia, and South Korea.

In 1993, Bose opened its first store in the United States to provide personal, private demonstrations for Wave music systems and Lifestyle home theater systems. As smartphones changed the industry, the company’s focus turned to mobile, Bluetooth, and Wi-Fi solutions. Today, Bose noise-cancelling headphones, truly wireless sport earbuds, portable speakers, and smart speakers are increasingly purchased through e-commerce, including Bose.com; and Bose is a larger multi-national company, with a localized mix of channels tailored for a country or region.

“Originally, our retail stores gave people a way to experience, test, and talk to us about multi-component, CD and DVD-based home entertainment systems,” said Colette Burke, vice president of Global Sales, Bose Corporation. “At the time, it was a radical idea, but we focused on what our customers needed, and where they needed it – and we’re doing the same thing now. It’s still difficult, because the decision impacts some of our amazing store teams who make us proud every day. They take care of every person who walks through our doors – whether that’s helping with a problem, giving expert advice, or just letting someone take a break and listen to great music. Over the years, they’ve set the standard for customer service. And everyone at Bose is grateful.”

Bose will be offering outplacement assistance and severance to affected employees. Additional details, including the number of employees affected, will remain private.

Quelle

The Verge

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